Agents are changing everything. Outside and in.
AI agents are becoming your new customers — and your new colleagues. We build enterprises that work with both.
Trusted by enterprise leaders
Two transformations.
One partner.
AI agents are your
new customers.
They have budgets. They make decisions. And they can't use a single thing on your website. Your configurators, your pricing logic, your domain expertise — locked behind UIs agents can't use.
We open three doors: Discover. Trust. Act.
Open the door
AI agents are your
new colleagues.
~40% of expert time is structured routine — reports, follow-ups, data preparation. Qualified people, locked in repetitive work. Agents now handle 60%+ of it.
We redesign organisations around human-agent teams. Not a technology project — an operating model.
Redesign workWhy this team, this moment.
15 yrs
Domain depth you can't compress.
Fifteen years inside complex enterprise systems. How the work runs, how deals close, where the hard problems hide. No one catches up on that in months.
Our work6 autonomous agents
We rebuilt ourselves from the inside.
Seven agents on staff, in a three-founder company. They run sales, delivery, strategy, and operations. We didn't adopt the agent shift. We became a Hybrid Org.
Hybrid Organisation2 gates
One surface agents find and use.
A brand-owned Agent Surface, rendered for people and served structured to agents from one source. It wins on both gates: visibility, where agents find you, and usability, where they transact.
Agent ExperienceVoices
MING Labs played a crucial role in the early stages of developing our analytics platform. They quickly understood key priorities, generated valuable insights, and rapidly grasped the intricacies of our subject matter.
Enterprise AI.
In production.
Three patterns we've shipped with enterprise clients. Each one started as a human-facing product. Each one now has to work for agents too.
AI Product Finders
Your customer describes a problem. The AI finds the right product out of thousands. We built this for humans. Now agents need the same logic. Mann+Hummel, Stöckli.
AI Companions
The customer never starts over. Context follows across every interaction. Agents work the same way. They need context, not a blank slate. Bosch.
AI Sales Enablement
Sales calls with full buyer context. Every touchpoint, every interest assembled before the first hello. When the buyer is an agent, this context becomes the API response. Voith.
We don't just consult.
We build the proof.
Three internal bets — two ventures and the operating model we run them inside. Our own organisation, our own platform, our own architecture — the things we're betting on before we recommend them to anyone else.
Our Hybrid Organisation
Reports at 5 AM. Inbox processed before coffee. Meeting briefings in 8 seconds. AI agents work alongside our team as colleagues with roles and responsibilities. Our own company as proof.
Hyperize
We don't just consult on agent readiness. We built the platform. Hyperize makes your brand the one agents discover, trust, and act through. Our venture.
Knowledge Graph
Industrial pricing in minutes, not days. Knowledge Graphs ground LLMs in structured domain truth — pricelists, test reports, expert rules. Generative AI without the guesswork. First enterprise deployment in production. Our bet on deep vertical AI.
15 years. Same three
founders. Still shipping.
Shanghai apartment → iPhone apps → digital design → business transformation → agent experience engineering.
50+ enterprise clients. Bootstrapped. Profitable. No VC.
Founding Partner
Founding Partner
Founding Partner
Perspectives from the field.
Field notes and essays from inside agent rollouts. Written by the people doing the work — updated as we learn.
What we learn running agents. Sent to you.
Lessons from inside real agent rollouts, ours and our clients’: the wins, the failures, and what they actually cost. Written by the people doing the work, readable in minutes, useful the same day.
Just your email, nothing else. Unsubscribe in one click, any time.
Field Notes
Every two weeksFresh from the field. We put AI agents to work inside real companies every day: hundreds of projects so far. You get what worked, what failed, and the playbooks we built along the way, so you learn from our mistakes instead of making your own.
The Benchmark
QuarterlyWe read every major piece of AI-agent research, then hand you the few numbers that actually matter. Your next decision on agents: backed by data, not hype.
Best Practices
Coming soonThe most impressive AI agents running inside major corporations right now: real demos, videos, and snapshots, each with the one insight worth copying. Twice a year, and worth the wait.
The defaults are being set
right now.
Two positions are wide open. Outside, AI assistants cite zero brands on generic queries. Inside, ~40% of expert time goes into structured routine. Neither will stay open.
First movers don't just win a position — they compound. Every interaction builds data that makes the next one more likely.
Start where the pressure
is highest.
Your next customers
are agents.
Find out if they can find you.
Agent Readiness Score — free, 48 hours.
Get your score
Your team is drowning
in routine.
See where agents take over.
Half-day workshop. Three roles. One concept paper.
Book a workshopMatthias or Sebastian reply personally.