MING Labs is looking for an experienced UX design researcher to own the research discipline within our digital product studio.
In a perfect world, you would be operating at the intersection of interaction design, service design & design research - but we’re flexible as long as you have drive & talent.
If you feel like you wanna challenge yourself driving innovation in digital then reach out and let’s chat!
Senior UX researcher, Shanghai
What you will be doing
Take ownership of all aspects of UX research
Lead digital product projects that focus on exploration and/or validation
Define proper research method and process for each project
Frame-working personas, customer journeys
Collaborate with product designers and developers
Generate strategic and tactical insights from analyzing qualitative and quantitative data
Contribute to trend analysis and competitors research in order to unlock business opportunities, develop business concepts, models and organizational frameworks
Conduct user interviews, usability tests, and lead workshops
Present design concept, insights, or research findings
What we are looking for
Minimum 5 years of experience
Expertise in personas, customer journey maps, UX research methods, usability testing, and service design
Having a strong understanding of the Chinese market and culture
Strong verbal and writing skills in both English and Chinese
Presentation skills
Familiar with product design and development method and process
Strong communication skills for collaborating with internal team and or clients
Passionate about brands, businesses, services and digital innovation
Why MING Shanghai?
MING is an equal opportunity employer. We celebrate diversity and commit to providing an inclusive environment of mutual respect.
Here at MING Labs, your ideas matter (a lot). You’ll have a key role in building the digital products and businesses of today and tomorrow.
Our team is full of smart and dedicated folks who excel in their professions (and are fun to work with, too).
You’ll gain great insights into the operations and inner workings at the top levels of multinational companies.